We use MyHermes for delivery, this is a 3-5 working day delivery service.
Our delivery costs are as follows:
£0-£7 cart total - delivery £3.30
£7-£10 cart total - delivery £4.50
Free delivery on all orders over £10
Collection is also available, please allow up to 5 working days for you order to be processed, as soon as your order is ready you will receive a 'collection ready' email.
We will accept returns if the product is faulty or damaged. Please ensure that on receipt of this product, that it is in a satisfactory condition prior to opening. Please email us at firstname.lastname@example.org or call us on 07814511374/01953600011 or write to us at 3 Bunwell Road, Spooner Row, Wymondham, Norfolk, NR18 9LH with the issue before returning the product.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will cover the postage costs for any faulty or damaged costs to be returned to us.